1. Payment Methods
Payments for our digital courses may be processed through Cashfree Payment Gateway and the payment methods made available during checkout.
2. Order Confirmation
An order is considered successfully placed after the payment has been successfully confirmed by the payment gateway and our system.
3. Payment Successful but Course Not Received
If your account has been charged but you have not received course access, please contact our support team.
Please provide:
- Name
- Registered email address
- Mobile number
- Order ID
- Payment transaction/reference ID
Our team will verify the transaction and assist you.
4. Failed Payment
If a payment fails, the order may not be considered completed. You may try the payment again using an available payment method.
5. Duplicate Payment
If you believe that you have been charged more than once for the same order, please contact support with the relevant transaction details.
6. Pricing
The applicable course price will be displayed on the course page or checkout page before payment.
We may change course prices, discounts or offers from time to time.
7. Order Cancellation & Refund
Order cancellation and refund requests are subject to our Refund & Cancellation Policy.
8. Fraudulent Transactions
We reserve the right to investigate suspicious or potentially fraudulent transactions and take appropriate action where necessary.
9. Customer Information
Customers must provide accurate information during checkout to ensure proper order processing and course delivery.
10. Support
For payment or order-related assistance, please contact our customer support team using the contact information provided on our website.