Thank you for purchasing our digital courses.
Since our products are digital courses that can be delivered/accessed online, all purchases are subject to the following refund and cancellation policy.
1. Digital Product Policy
Once payment is successfully completed and course access is provided, the purchase may generally not be eligible for cancellation or refund.
2. Refund Eligibility
A refund may be considered in cases such as:
- Duplicate payment
- Payment deducted but course access was not provided
- Technical issue caused by our platform
- Any other genuine issue reviewed by our support team
3. Refund Request
To request a refund, please contact our customer support team with:
- Customer name
- Registered email address
- Order ID
- Payment details
- Reason for the refund request
4. Refund Processing
After reviewing the request, eligible refunds will be processed through the appropriate payment channel. Processing time may depend on the payment provider and banking system.
5. Course Access
If a refund is approved, access to the purchased course may be suspended or cancelled.
6. Contact
For refund-related queries, please contact our customer support team through the contact details provided on our website.
We reserve the right to review each refund request according to the circumstances of the transaction.